Claim Settles Same Day Due To Clients Extensive Support Documentation
Our client lodged a claim with us for theft from their retail store in the vicinity of $5,000. The level of detail that the company provided in the claim resulted in this claim being settled within 6 hours of being receipted. The feedback from the Underwriter was “I must compliment the insured on the amount of detail they provided in their summary of the loss – it certainly makes things a lot easier!” And in this case, a lot quicker too! Providing the information at the beginning will ultimately result in the claim settling quicker.
Broker Support Nets Client Greater Claim Settlement
Our client was burgled recently which resulted in the theft of two computers (one belonging to a school) as well as some antique jewellery. Our client decided to contact the insurer directly for this claim, however soon consulted with MIB when she wasn’t happy with the settlement they offered. We were able to offer recommendations that resulted an increase in settlement from the initial $3,000 to $11,000.