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What to do when you need to claim

What to do when you need to claim

Motor vehicle accidents are obviously best avoided. In the event of an accident, its wise to know what steps you should take to minimise stress and get back on the road as quickly as possible.

What happened?
When an incident occurs the more information you can record the better. Take note of What, Who, When and Where. The better the detail you can provide, the easier it will be to make a claim. If other people are involved, take as much information about them as you can, including:
Name
Address
Car Registration
Contact phone number, and if possible,
Drivers Licence
Take photos of the damage
Keep a copy of your insurance policy in your car. That way you have the information at hand should you ever need it!

Reporting:
The next step is to contact us. The sooner we begin the claim process the quicker your claim can be settled to get you up and running again.

Quotes:
Obtain a quote for the repairs and forward to Melbourne Insurance Brokers.

What If I’m Not At Fault? Contact us and we will provide you with the necessary recommendations.

So the next time you are involved in any kind of accident that results in loss or damage, dont despair! Stay calm, obtain all the information you can and contact us as soon as possible for assistance. Melbourne Insurance Brokers can ensure the claims process is as easy and hassle free as possible. Remember to NEVER admit liability and look after your safety (and the safety of anyone else involved) at all times.

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